About Us
Welcome to Tour Planning Albania, accessible at https://tourplanningalbania.com. We provide travel planning and tourism services in Albania and the Balkans. Your privacy is important to us, and on this page we explain how we collect, use, and protect your data.
What data we collect
We may collect the following personal data:
- Name, email address, and phone number (when you contact us or book a tour)
- Technical data (e.g., IP address, browser type)
- Usage data such as pages visited and time spent on the site
- Cookies and similar tracking technologies
We do not knowingly collect personal data from children under 16.
How we use your data
We use the data collected to:
- Respond to requests and manage reservations
- Improve user experience and website performance
- Send newsletters or updates (only with your consent)
- Prevent spam and ensure website security
We do not sell your personal data to third parties.
Cookies and tracking
We use cookies to improve navigation. You can disable them in your browser settings.
Cookies used may include:
- Login session management (if applicable)
- Traffic statistics and analysis (e.g., Google Analytics)
- Third-party content (e.g., YouTube videos, maps, social media)
- Embedded content and third-party services
Some pages may include embedded content (e.g., videos, maps, social media posts). This content behaves as if the user were visiting the originating website directly and may collect personal data and use cookies and tracking tools.
Data retention period
We retain personal data only for as long as necessary to:
Respond to contact requests: up to 12 months
Manage bookings: for legal and administrative purposes
Cookies: generally expire within 1 year
Your rights
You have the right to:
- Access the personal data we hold about you
- Request modification or deletion
- Withdraw consent at any time
File a complaint with the data protection authority (if you are located in the EU)
To exercise your rights, please contact us at tourplanningalbania@gmail.com.
Data security
We apply standard security measures to protect your data from unauthorized access or unwanted disclosure.
Changes to this policy
We may update this Privacy Policy from time to time. All changes will be posted on this page with the updated date.
Changes to this Policy
For any questions regarding this Policy or the processing of your data, please contact us:
Tour Planning Albania
Email: tourplanningalbania@gmail.com
Website: https://tourplanningalbania.com